Service Areas
Strategy and Planning
Program Development and Implementation
Organizational Effectiveness
Performance Management and Evaluation
Partnership Services
Business Process Outsourcing
Specializations
Education and National Skills Systems
Entrepreneurship
Cultural Development
Corporate Responsibility
Strategy and Planning
Program Development and Implementation
Organizational Effectiveness
Performance Management and Evaluation
Partnership Services
Business Process Outsourcing
Specializations
Education and National Skills Systems
Entrepreneurship
Cultural Development
Corporate Responsibility
Our Thinking
Business
Process
Outsourcing
- Many government agencies, social sector organizations, and companies in the region are looking to strategically reduce costs without reducing service quality. We offer a variety of specialized outsourcing services that allow organizations to free up resources for mission critical programs and operations while reducing costs and gaining access to our expertise.
Our Capabilities
Survey Assessment Services• Survey Planning and questionnaire design
• Survey deployment
• Data analysis and interpretationPortal and Social Media Management• Integrating social collaboration capabilities into strategies, operations, and processes
• Content curation and development for portals and social media engagement
• Engaging in communication with your stakeholders to generate positive reactions and impressionsScholarship and Grants Management• Scholarship tracer surveys
• Fiscal management
• Monitoring and Support
• Setting up and managing grant programs using clear procedures, including soliciting participation, evaluating, and awarding grantsConferences and Round Tables• Roundtables for peer exchanges and idea generation
• Conferences for inspiration, expertise, and networking
• Facilitating working sessions to identify core issues and focus on collaborative solutions
- Below are a few examples of our recent work:
• In partnership with a leading technology company and private foundation, conceptualized and managed the creation of a one-stop shop for knowledge creation and the dissemination of information. The portal features various dedicated components such as a communities section that includes blogs and forums, a research center that chronicles and consolidates regional knowledge and international analysis on the Arab World, an incubators resource center for regional entrepreneurs, start-ups and business incubators, a scholarship section for users interested in the scholarship programs offered by the Foundation , as well as a section dedicated to submitting business proposals for startups. The platform led to $2 million in recurring cost synergies due to automation of processes and organizational efficiencies. • Provided advisory to develop and implement the Youth Employment Network Marketplace, an online platform for youth employment stakeholders to exchange ideas, resources, and partnership managed by the International Labor Organization, United Nations, and the World Bank • Developed and contributed content on regional knowledge-based development and economic and education requirements to the UNESCO Institute for Lifelong Learning’s Developing Capacity for Establishing Lifelong Learning Systems in the Middle East and North Africa initiative which includes senior level education policymakers from Egypt, Kuwait, Palestine, Qatar, Saudi Arabia, and the United Arab Emirates • Designed and deployed an extensive scholarship tracer study for a regional scholarship program to determine the performance of their graduates and how the program had impacted recipients, institutions, and regional economies. The analysis culminated with conclusions and recommendations for enhancing program effectiveness • Conceived and managed the development of a secure web-based grants management system that streamlined the grants management process and enabled a foundation to easily view and manage grantee-entered information. The system allowed grant seekers to enter information about their programs, activities, outcomes, and finances. By helping the organization redirect resources away from grants administration and towards service delivery, the grants management system led to $200,000 in recurring cost savings due to process automation • Developed a proprietary ranking tool to assess the compliance of 16 African countries with the United Nations Convention against Corruption, South African Development Protocol against Corruption, and African Union Convention on Preventing and Combating Corruption for an emergent African NGO; This tool provided the conceptual basis for a regional report on implementation of anti-corruption policies in Africa • On behalf of a non-profit organization, authored a winning proposal for a competitive grant to develop an internet based procurement and sales portal for the agriculture industr